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Delivery Information

All shipments from Screws and Fasteners are sent via Toll Ipec. Toll deliver almost everywhere in Australia and New Zealand in a fast and reliable manner. Unfortunately we only ship products to Australia and New Zealand.

Shipping times

All orders are shipped from Brisbane and delivery time depends on your proximity to Brisbane and how frequently Toll services your area. Metropolitan areas on the East Coast can expect delivery within 2-3 business days.

Shipping costs

Shipping costs are determined based on the weight of your delivery and your location. There is a minimum delivery charge of $15.

Order tracking

On the day that your order is shipped we will send you an email confirming its despatch which will include a tracking link so that you can follow your order’s journey right from the moment it leaves us and arrives to you, at https://online.toll.com.au/trackandtrace/

Authority to leave delivery unattended

During the checkout process you have the option to choose to have the courier leave your goods unattended at the delivery address if no one is available to accept delivery. If you choose this option Screws and Fasteners cannot be held liable if your goods are lost.

If you do not choose this option and no one is available to accept delivery of your order it will be taken to a nearby depot for you to pick up at your convenience. A delivery card will be left at the delivery address.

If another attempt at delivery is required a redelivery fee will be charged.


 

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